Client Charter
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We will provide your with the most up to date and relevant information about recruitment for the position(s) you want filled.
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Yes, our fees reflect our recruitment expertise and a high quality "consulting" service.
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Yes, we will require a thorough job brief in order to provide you with the best recruitment outcome.
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We promise not to forward candidates who have not been briefed or inappropriate for your position.
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No, we do not apply the "scattergun" approach. The candidate information forwarded to you are determined as genuine contenders.
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Yes, you can be assured we will keep you regularly informed of our progress or even lack thereof throughout an assignment - regularly reviewing our recruitment strategy.
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Yes, We will treat your role with confidentiality and respect.
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Yes, we treat all of our candidates with confidentiality and respect (see Candidate Charter).
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Yes, we are committed to a long term relationship with our Clients and as such strive to achieve the best outcome for our Clients.
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Yes, you will hear from us AFTER a candidate is placed with your business.
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Our staff are rewarded based on feedback from our Clients and Candidates - we do not run our business based simply on numbers and KPI's.
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Yes, we love feedback, please feel free to send an email or contact us.
Candidate Charter
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Yes, we will respond to your resume application.
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Yes, an experienced Consultant will read your "entire" resume.
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Yes, we recognise the amount of time and effort jobseekers spend applying for positions and will always treat your application with respect and confidentiality.
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No, we will not forward your resume to a Client without your express permission.
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Yes, we also expect you treat our Client's information with confidentiality and respect.
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Yes, we expect you will honest with us regarding your salary expectations, availability and referee information and you will inform us immediately should you situation change.
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Yes, as an active candidate we will keep you regularly informed of the progress of your application.
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No, we won't forward you for a role that is significantly under your stated salary expections.
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Yes, we will support you in the best way possible throughout your process.
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Remember, not all candidates are successful and we understand this can be disappointing. Please note we aim to provide you with the most relevant feedback if it is provided to us by the prospective employer.
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Yes, if you are successfully placed with our Client we will provide regular followup with you and your new employer.
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Our staff are rewarded based on feedback from our Clients and Candidates - we do not run our business based simply on numbers and KPI's.
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Yes, we love feedback, please feel free to send an email or contact us.

